Privacy Policy for Fusionsoft AI

Effective 24th August 2024

Introduction

Welcome to Fusionsoft AI ("Fusionsoft"). We value your privacy and are committed to protecting the personal information of our clients, users, and visitors to our website and users of our software applications. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our website and services.

By using our website, subscribing to newsletters, or using any of our software applications, including but not limited to our Vendor Management System (VMS), Applicant Tracking System (ATS), Invoicing Application, HRM (Human Resource Management), Payroll Management, 360 Finance Management, and CRM (Customer Relationship Management) solutions, you agree to the practices outlined in this policy.

1. Information We Collect

a. Personal Information:
We may collect personal information that you provide to us when:

- Subscribing to our newsletters or email communications.
- Registering for an account or using our software applications.
- Contacting our customer support team. This may include your name, email address, phone number, company details, billing information, and any other details you voluntarily provide.

b. Non-Personal Information:
We may also collect non-personal information such as:

- Your IP address.
- Browser type and version.
- Pages you visit on our website.
- Device identifiers and other diagnostic data.

c. Cookies:
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us to store user preferences and track user trends.

2. How We Use Your Information

Fusionsoft uses the collected data for various purposes, including:

- To provide and maintain our services and software applications.
- To notify you about updates to our software and services.
- To manage your subscriptions, including newsletters and promotional emails.
- To analyze and improve our website, applications, and services.
- To provide customer support and resolve technical issues.
- To send invoices, manage billing, and handle financial transactions.
- To comply with legal requirements and protect our rights.

3. Newsletter Subscriptions and Emails

By subscribing to our newsletters or opting in for email communications, you agree to receive marketing materials, updates, and news related to Fusionsoft and its products. You may opt out of receiving these communications at any time by:

- Clicking the "Unsubscribe" link at the bottom of our emails.
- Contacting our support team at support@fusionsoft.ai

4. Data Sharing and Disclosure

Fusionsoft does not sell, rent, or trade your personal information. We may share information with third parties only under the following circumstances:

- Service Providers: We may share data with trusted service providers who assist us in operating our website, processing transactions, or providing our software applications. These providers are contractually bound to keep your information secure.
- Legal Obligations: We may disclose your data if required by law or in response to valid legal processes, such as subpoenas, court orders, or government regulations.
- Business Transfers: In the event of a merger, acquisition, or sale of Fusionsoft's assets, your information may be transferred as part of the transaction.

5. Data Security

We take the security of your personal information seriously. We use industry-standard security measures to protect your data from unauthorized access, disclosure, or alteration. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee the absolute security of your information.

6. Your Rights

You have the following rights regarding your personal data:

- Access and Correction: You can request access to the personal information we hold about you and correct any inaccuracies.
- Data Deletion: You can request the deletion of your personal information, subject to certain legal or contractual restrictions.
- Objection: You may object to the processing of your data in certain circumstances, such as for direct marketing purposes. To exercise any of these rights, please contact us at support@fusionsoft.ai

7. Terms and Conditions for Web Application Use

By using Fusionsoft's software applications, including VMS, ATS, Invoicing Application, HRM, Payroll Management, 360 Finance Management, and CRM, you agree to the following terms:

- User Responsibilities: Users are responsible for maintaining the confidentiality of their account credentials and ensuring that all activities conducted under their account comply with applicable laws and regulations.
- Data Ownership: Users retain ownership of all data entered into our systems, including client, employee, and financial information. Fusionsoft acts as a processor and will not use your data for any purposes other than providing the agreed-upon services.
- Service Availability: While Fusionsoft strives to provide continuous access to its software applications, we do not guarantee uninterrupted or error-free service. Scheduled maintenance or unforeseen issues may result in temporary downtime.
- Limitation of Liability: Fusionsoft will not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our applications, even if we were advised of the possibility of such damages.
- Termination: Fusionsoft reserves the right to terminate or suspend access to any user who violates these terms or engages in unlawful activity while using our services.

8. Changes to This Privacy Policy

Fusionsoft may update this Privacy Policy from time to time. When we make changes, we will update the "Effective Date" at the top of this page and notify you through appropriate channels. We encourage you to review this policy periodically to stay informed about how we protect your information.

9. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us at:

Email: support@fusionsoft.ai
Phone: +1 910-463-9872
Mailing Address: 500 Terry Francine Street, San Francisco, CA 94158

Thank you for choosing Fusionsoft. We are committed to protecting your privacy and providing you with secure and reliable services.